Ordering faq

Please call our customer service team direct at 1-215-781-9255 or US toll-free at 1-800-385-3153.  

If you prefer to place your order by phone, please call us direct at 1-215-781-9255 or toll-free at 1-800-385-3153. Our Customer Service hours are Monday – Friday, 8 am – 5 pm ET (Closed Saturday – Sunday).

Please see our list of international distributors for you local contact. If your country is not represented, contact customerservice@unitedchem.com to order direct or be provided with the contact information of your internal international representative. Also, please note that all pricing listed on our website pertains to USA domestic and Ireland direct customers only. 

http://www.sampleprep.unitedchem.bfmdev1.com/contact/international-distributors

Please contact our customer service group as soon as possible at customerservice@unitedchem.com or call us direct at 1-215-781-9255 or US toll-free at 1-800-385-3153. Our customer service hours are Monday – Friday, 8 am – 5 pm ET (Closed Saturday – Sunday). If we have already processed your order, we cannot cancel it. You can, however, return a product for a full refund according to our return policies.