All products manufactured by UCT are guaranteed against defects in materials and workmanship for a period of 90 days after shipment. UCT will replace any items that prove to be defective during this time period. The exclusive remedy requires the end user to first advise UCT of the defective product by phone or in writing and must include order number, the lot number and the shipping date.
To initiate this action, photographs of the product, including packaging and labeling of the containers, must be submitted to the UCT Representative for approval. With approval a return authorization can be initiated, and must be received within 30 days. Once the materials arrive at UCT a further inspection of the materials must be completed and accepted by our Quality Manager prior to further action of credits or replacement. UCT’s total liability is limited to the replacement cost of UCT products.
This warranty does not apply to damage resulting from misuse.